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Computer and laptop service:
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Computer support customized for your business
Websoft provides a variety of options for delivering support, troubleshooting and consulting services that suits the budget requirement of your buisness.We also provide full suite of managed services that suits any business requirement.
Remote Support and onsite report
Websoft Customer support engineer provide two distinct support approaches to ensure the successful and quick resolution of your technical support issues. We have a secure prime way to troubleshoot the errors and resolve the same with remote desktop repair capabilities. We can provide support o any part of the world.
Let's take an example :After the permission is granted by the user our remote support team will have access capabilities to provide technical support to your organization on a global basis if required.We can perform remote support repair practically to any client globally.
The types of issues typically resolved by this support method include:
• Virus and spyware removal
• Optimization and performance improvement
• Registry repair
• Repair of device driver issues
• Web related issues
• Windows security and patch updates.
After connecting to your computer, our engineer can use a remote re-image program to survey the millions of components in your Windows XP system folders and then replace missing or damaged files with replacement files from a clean Windows operating system. In addition, you assigned team of certified engineers are able to leverage the vast amount of available on-line information to help resolve your support issue.
The types of issues typically resolved by this support method include:
• Virus and spyware removal
• Optimization and performance improvement
• Registry repair
• Repair of device driver issues
• Web related issues
• Windows security and patch updates.
But it may not be possible to support all calls from remote if there is any other problems like a computer that cannot boot, or one that has physical hardware damage. In this instance we send our customer support engineer to your location to provide onsite support
